List of municipal counseling centers for Ukrainians

The Japanese government decided on April 1 to let a foundation provide initial aid to those who fled Ukraine to resettle in Japan.

The Asian People’s Welfare and Education Foundation will be responsible for providing housing, money and other necessities to evacuees soon after their arrival in Japan. The organization has expertise in supporting refugees who have settled in Japan.

The foundation should also serve as a liaison to introduce evacuees to municipalities and businesses offering accommodation and other forms of support.

The foundation will compile a list of the different forms of support offered by municipalities and businesses. It will also hold hearings on requests from evacuees, to help them make a smooth transition to life in Japan.

Earlier, Japanese government officials said they would speed up visa issuance by simplifying application documents. They said they would allow representatives to file claims for groups of individuals. They also said Ukrainian nationals will be allowed to enter Japan without providing negative coronavirus test results.

A group of Japanese language schools have also started offering language lessons to Ukrainian evacuees in Japan.

The group, Japanese Supports for Ukrainian Students, is a network of approximately 40 Japanese language schools. It offers Ukrainian students a tuition-free education. It collects donations for Ukrainian evacuees living in Japan through online crowdfunding, so it can accept up to 100 evacuees.

Some Japanese municipalities offer counseling services to Ukrainians fleeing the Russian invasion of their country. Advice is offered on topics such as housing, medical care and other issues. Consultations are offered by the locations below starting May 12:


Foreign Resident Assistance Center in Sapporo City
Hours of operation: 9 a.m. to 5 p.m. weekdays
Phone number: 011-200-9595
Call from abroad: +81-11-200-9595
Email: [email protected]
Consultations in Ukrainian and Russian are available via a telephone interpreting service.


Consultation Center for Foreigners of the International Ibaraki Association
Hours of operation: 8:30 a.m. to 5 p.m. weekdays
Phone number: 029-244-3811
Call from abroad: +81-29-244-3811
An automatic translation system is used for Ukrainian and Russian.


Tochigi Consultation and Support Center for Foreign Residents in Utsunomiya City
Hours of operation: 9 a.m. to 4 p.m. Tuesday to Saturday
Phone number: 028-627-3399
Call from abroad: +81-28-627-3399
An automatic translation system is used for Ukrainian and Russian.


Gunma Foreign Resident One-Stop Consultation Center in Maebashi City
Hours of operation: 9 a.m. to 5 p.m. weekdays
Phone number: 027-289-8275
Call from abroad: +81-27-289-8275
An automatic translation system is used for Ukrainian and Russian.


Saitama information and support
Hours of operation: 9 a.m. to 4 p.m. weekdays
Phone number: 048-833-3296
Call from abroad: +81-48-833-3296
Consultations are available in Ukrainian and Russian. Reservations are required for services in Ukrainian.


Saitama Tourism and International Relations Bureau International Exchange Center
Service hours: 9 a.m. to 4 p.m. except Sundays and public holidays
Phone number: 048-887-1506
Call from abroad: +81-48-887-1506
Email: [email protected]
Consultations are available in Ukrainian and Russian. Reservations are required for services in both languages.


Chiba Consulting Service at Chiba Convention Bureau and International Center
Hours of operation: 9 a.m. to 4 p.m. weekdays
Telephone number: 043-297-2966
Call from abroad: +81-43-297-2966
Consultations are available in Ukrainian and Russian. Reservations are required for services in Ukrainian.


Chiba City International Association
Service hours: 9 a.m. to 8 p.m. weekdays, 9 a.m. to 5 p.m. Saturday
Telephone number: 043-245-5750
Call from abroad: +81-43-245-5750
An automatic translation system is used for Ukrainian and Russian.


Tokyo Metropolitan Foundation “TSUNAGARI” in Shinjuku district
Hours of operation: 10 a.m. to 4 p.m. weekdays
Phone number: 03-6258-1227
Call from abroad: +81-3-6258-1227
Consultations are available in Ukrainian and Russian. Reservations are required for services in Ukrainian.


Kanagawa Multilingual Support Center
Hours of operation: 9 a.m. to 5:15 p.m. weekdays
Telephone number: 045-316-2771
Call from abroad: +81-45-316-2771
Consultations in Ukrainian will be ready in the near future.


YOKOHAMA Foreign Resident Information Center in Yokohama City
Hours of operation: 10 a.m. to 5 p.m. weekdays, 10 a.m. to 1 p.m. second and fourth Saturdays
Telephone number: 045-222-1209
Call from abroad: +81-45-222-1209
Email: [email protected]
Preparations are underway for services in Ukrainian and Russian.


One-Stop Consultation Center for Foreign Residents in Kawasaki City
Hours of operation: 9 a.m. to 5 p.m. weekdays and Saturdays
Telephone number: 044-455-8811
Call from abroad: +81-44-455-8811
Email: [email protected]
An automatic translation system is used for Ukrainian and Russian. Russian interpreters may also be available.


Sagamihara City International Affairs Division
Hours of operation: 8:30 a.m. to 5:15 p.m. weekdays
Telephone number: 042-707-1569
Call from abroad: +81-42-707-1569
An automatic translation system is used for Ukrainian and Russian.


International Economic Affairs Division
Phone number: 0776-20-0752
Call from abroad: +81-776-20-0752
Email: [email protected]


Nagano Prefectural Intercultural Consultation Center
Hours of operation: 10 a.m. to 6 p.m. weekdays and first and third Saturdays
Phone number: 026-219-3068
Call from abroad: +81-26-219-3068
Consultations in Ukrainian are available through an automatic translation system. Reservations are required for services in Ukrainian.


Aichi Multicultural Center at the International Aichi Association
Service hours: 10 a.m. to 6 p.m. weekdays and Saturdays
Telephone number: 052-961-7902
Call from abroad: +81-52-961-7902
Consultations in Ukrainian and Russian are available through a machine translation system during face-to-face meetings.


Nagoya International Center or NIC
Service hours: 9 a.m. to 7 p.m. every day except Monday
Telephone number: 052-581-0100
Call from abroad: +81-52-581-0100
Email: [email protected]


Gifu Prefectural Counseling Center for Foreign Residents
Hours of operation: 9:30 a.m. to 4:30 p.m. weekdays
Phone number: 058-263-8066
Call from abroad: +81-58-263-8066
Consultations are available in Ukrainian and Russian. Reservations are required for services in Ukrainian.


Shizuoka Prefectural Multicultural Affairs Division in Shizuoka City
Hours of operation: 9 a.m. to 5 p.m. weekdays
Telephone number: 054-221-2178
Call from abroad: +81-54-221-2178
Email: [email protected]
Consultations in Japanese are available.


Multilingual Consultation Service City of Shizuoka
Hours of operation: 8:30 a.m. to 5:15 p.m. weekdays
Telephone number: 054-273-5931 or 054-354-2009
Call from abroad: +81-54-273-5931 or +81-54-354-2009
Consultations are available in Ukrainian and Russian. Reservations are required for services in Ukrainian.


Hamamatsu Intercultural Center
Phone number: 053-458-2170
Call from abroad: +81-53-458-2170
Email: [email protected]


Ukrainian kyiv Kyoto Acceptance Net in Kyoto City
Service hours: 9 a.m. to 9 p.m. every day except Monday
Phone number: 075-752-3511
Call from abroad: +81-75-752-3511
Consultations in Ukrainian are available on certain occasions.


Osaka Foundation for International Exchange or OFIX
Service hours: 9 a.m. to 8 p.m. on Monday and Friday, 9 a.m. to 5:30 p.m. on Tuesday, Wednesday and Thursday and 1 p.m. to 5 p.m. on the second and fourth Sundays
Phone number: 06-6941-2297
Call from abroad: +81-6-6941-2297
Consultations are available in Ukrainian and Russian.


Osaka International House Foundation
Service hours: 9 a.m. to 7 p.m. on weekdays, 9 a.m. to 5.30 p.m. on Saturdays, Sundays and public holidays
Phone number: 06-6773-6533
Call from abroad: +81-6-6773-6533


Sakai Multicultural Exchange Square
Hours of operation: 9 a.m. to 5:30 p.m. weekdays
Phone number: 072-228-7499
Call from abroad: +81-72-228-7499
A machine translation system is used for Ukrainian.


Hyogo Multicultural Counseling Center in Kobe City
Hours of operation: 9 a.m. to 5 p.m. weekdays
Telephone number: 078-382-2052
Call from abroad: +81-78-382-2052
Consultations in Ukrainian and Russian are available.


Kobe International Community Center
Hours of operation: 9 a.m. to 5 p.m. weekdays
Phone number: 078-742-8705
Call from abroad: +81-78-742-8705


Tokushima Center for International Strategies
Phone number: 088-656-3312, 3313
Call from abroad: +81-88-656-3312, 3313
Email: [email protected]
Consultations in Ukrainian and Russian are available via a telephone interpreting service. Reservations are required for services in Ukrainian.


One-Stop Information and Assistance Service Center in Matsuyama City
Hours of operation: 9 a.m. to 5 p.m. weekdays and Saturdays
Phone number: 080-4783-5253
Call from abroad: +81-80-4783-5253
Email: [email protected]
Consultations are available in Russian and may also be available in Ukrainian when interpreters are present.


Kitakyushu City International Policy Division
Hours of operation: 9 a.m. to 5 p.m. weekdays
Phone number: 093-582-2146
Call from abroad: +81-93-582-2146


International Policy Division
Hours of operation: 9 a.m. to 5 p.m. weekdays
Phone number: 097-506-2046
Call from abroad: +81-97-506-2046


Center for Multicultural Society in Saga
Hours of operation: 9 a.m. to 4 p.m. weekdays
Phone number: 0952-22-7830
Call from abroad: +81-952-22-7830
Email: [email protected]
Consultations are available in Ukrainian and Russian. Reservations are required for services in Ukrainian.


Nagasaki International Association in Nagasaki City
Hours of operation: 9 a.m. to 5 p.m. Monday to Saturday
Telephone number: 095-820-3377
Call from abroad: +81-95-820-3377
Consultations are available in Ukrainian and Russian. Reservations are required for services in Ukrainian.


Kumamoto Assistance Center for Foreign Residents
Hours of operation: 8:30 a.m. to 5:15 p.m. weekdays
Phone number: 080-4275-4489
Call from abroad: +81-80-4275-4489
Consultations are available in Ukrainian and Russian. Reservations are required for services in Ukrainian.


International Exchanges Department
Hours of operation: 8:30 a.m. to 5:15 p.m. weekdays
Phone number: 099-286-2303
Call from abroad: +81-99-286-2303
Consultations are available in Ukrainian and Russian. Reservations are required for services in Ukrainian.